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The Bangkok Airways New York Office in USA offers extensive assistance to passengers about the airline's baggage policy. Travellers may call the office for information on checked and cabin bag allowances, which differ according to the class of fare and destination. Standard economy passengers have 20 kg of checked allowance, with more for premium fare classes. Cabin baggage has specified size and weight requirements. The office also provides information on excess baggage fees, rules for carrying special items, and items that are not allowed. For the most recent and correct baggage policy, passengers are requested to contact the New York office directly.
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