It is a multi-user mode error. QuickBooks allows multi-user mode for its users so that they can work on the same company file from several computers simultaneously. However, due to this error, the multi-user connection to the server is blocked, preventing you from accessing the company file data. So, if you are facing an H series technical interruption, read this blog. In this blog post, we will cover every detail associated with the error, including its troubleshooting methods.
What is QuickBooks error H101?
The QuickBooks error H101 belongs to the H series error that is usually associated with the multi-user mode error. Due to this technical glitch, the company file becomes inaccessible. The misconfigured or incorrect hosting settings are the prime cause of the error. An error message appears on the screen stating, "QuickBooks error code h101: This company file is on another computer, and QuickBooks needs some help in connecting."
What Triggers QuickBooks Multi-user Error H101?
The QuickBooks error code H101 is triggered due to a handful of reasons, which are listed below:
The essential QuickBooks services, such as QuickBooks DBXX and QBCFMonitor services, are not running.
Incorrect or inappropriate hosting services.
QuickBooks database server Manager is damaged or corrupted.
The Windows firewall is blocking access to the server.
QuickBooks fails to establish a connection with the server.
Symptoms to Identify the QuickBooks Error Code H101?
Identifying the QuickBooks error, H101, is important. It will help you in picking the right solution to fix the error. If you are not sure about the error, get help from the points below.
QuickBooks error code H 101 will appear on your screen.
You are unable to access the company data file.
QuickBooks multi-user mode switching is not possible.
The software will start responding too slowly to your commands.
Active Window might crash due to this multi-user error.
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Easy Steps to Resolve QuickBooks Error H101
Well, there are several solutions related to this error. But, the right-solution will help you in eradicating the error easily. Our experts have mentioned a few practical solutions to this error below.
Solution 1: Make sure QuickBooks Services are Running
The steps that need to be followed to remove the multi-user mode error are:
Press the Window + R keys to open the Run Command in your system.
Now, type services. msc and press the enter key.
In the services window, scroll down to the QuickBooksDBXX services.
Here, make sure that the startup type is Automatic and the service is Running.
Thereafter, click on the Recovery option and choose "Restart Services" from the drop down for the first, second and third failure.
Press the OK button to save the changes.
Note: Repeat the same steps for the QBCFMonitorService.
Solution 2: Run QuickBooks Database Service Manger on the Server System
QuickBooks file doctor is an essential tool that is used to rectify multiple QuickBooks errors. Here, the server system holds the company file.
The steps that need to be performed on the server system (a system that hosts the company file) are:
Step 1: Download and Install QuickBooks Tool Hub
Download the most recent version of the QuickBooks tool hub in your system from Intuit's official website.
Save the file to an easily accessible location, such as a download folder or Windows desktop.
Open the downloaded folder and double-click on the .exe file.
Complete the on-screen instructions to install the tool and agree with the terms and conditions.
A desktop icon will appear on your screen when the installation ends.
Step 2: Run the QuickBooks Data Base Server Manager Tool
Double-click on the QuickBooks desktop icon to open the tool.
Upon opening the tool, navigate to the Network Issues tab.
Here, click on the QuickBooks database server manager button. It will ask you to install it if it is not installed on your server.
In the QuickBooks database server manager, press the start scan button. If you do not see the company file folder, click on Browse and then press Start Scan.
The tool will fix the firewall permissions automatically. Press the Close button when the scan finishes.
Now, open QuickBooks on the system that faces the issue and tries to switch to the multi-user mode.
Step 3: Run The QuickBooks File Doctor
Open the QuickBooks tool hub by double-clicking on its desktop icon.
Move to the company file issues tab and click the QuickBooks file doctor button.
After opening the tool, choose the company file having the issue.
Then, choose the option "check your file" from the available option and press the continue button.
Provide the admin credentials when asked and press the Next button.
The tool will automatically fix the issue in the company file.
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Solution 3: Check the Hosting Services
Incorrect hosting is the major reason behind triggering the error H101 in QuickBooks. Follow the below-mentioned steps to make sure that the server and the other workstation have the correct hosting.
Steps to check and change the hosting services on the server system
Open QuickBooks software on the server system and click on the file menu.
Then, choose the utilities option and then choose the Host multi-user Access option.
Press the Yes button to confirm the changes.
Steps to check and change the hosting services on the workstations
Open QuickBooks on the workstation and click on the file menu.
Now, choose utilities and then select the Stop Hosting Multi-User Access option.
Finally, press the Yes button to make the changes.
Note: Follow the same steps on each workstation to change the hosting services.
Final Thoughts
QuickBooks error H101 is a multi-user error that can be easily fixed by implementing the correct techniques. Hopefully, this blog will help you fix the multi-user error easily. You can call our experts immediately if the error still persists.
