**Having Trouble With Trust Wallet? Here's How to Get it Sorted**

Trust Wallet is a really popular pick for keeping your crypto safe and sound. It lets you hold, handle, and trade your digital money without needing to trust a big company to look after it for you. That being said, sometimes things can go wrong (like with any tech), and you'll need a helping hand.

This is a simple guide to getting help with Trust Wallet quickly. It covers the best places to look for answers, like the official support pages, ways to solve problems yourself, and a bunch of frequently asked questions.

**Okay, So How Do I Actually Contact Trust Wallet Support?**

Trust Wallet doesn't have a phone line you can call or a live chat. Instead, they rely on you being able to find answers yourself or getting help from other users. Here's how to get assistance:

**1. The Official Trust Wallet Support Page**

[https://trustwallet.com/support](https://trustwallet.com/support)

This page is a good place to start. You'll find common questions already answered, guides to fixing problems, and a form you can use to send them a message if you can't find what you need.

**2. Trust Wallet Community Help**

[https://community.trustwallet.com](https://community.trustwallet.com)

This is a forum where other Trust Wallet users and moderators try to help each other out, you will often find answers to issues here faster than waiting for support.

**3. Sending an Email**

✉ **support@trustwallet.com**

If you have a problem with your account, it's best to send a request using the support page rather than emailing them directly. This is to keep you safe from scammers.

**4. Trust Wallet on Social Media**

*   **Twitter (X):** [https://twitter.com/TrustWallet](https://twitter.com/TrustWallet)

*   **Facebook:** [https://www.facebook.com/trustwalletapp](https://www.facebook.com/trustwalletapp)

*   **Telegram:** [https://t.me/trustwallet](https://t.me/trustwallet) (Heads up: Watch out for scammers on Telegram. Real admins will *never* message you first!)

**5. The Trust Wallet Blog**                                                            

/trustwallet.com/blog](https://trustwallet.com/blog)

Keep an eye on the blog for news about new features, security warnings, and tips on dealing with problems.

**Common Problems and Fast Solutions

** Before you reach out to support, give these quick fixes a try:

✅ **Can't See Your Transaction?**

*   Check a blockchain explorer (like Etherscan or BscScan) to see if it went through.

*   Make sure you're looking at the right network.

*   Try refreshing the app or removing and re-adding your wallet.

✅ **Wallet Won't Load?**

*   Close and restart the app.

*   Clear the app's cache (Go to Settings > Apps > Trust Wallet > Storage > Clear Cache).

*   Reinstall the app (but make sure you have your recovery phrase *first*!).

✅ **Balance Showing the Wrong Amount?**

*   Try adding the token's contract address manually.

*   Try switching to a different network (like from Ethereum to Binance Smart Chain).

✅ **Can't Send Crypto?**

*   Take a look at the gas fees (you might need to increase them).

*   Make sure you have enough crypto to cover the transaction fee.

**25 Frequently Asked Questions About Trust Wallet

**1. Is There a 24/7 Support Team?**

Nope, Trust Wallet doesn't have live chat or a phone number to call. Your best bet is the Help Center or sending in a support ticket.

**2. How Long Does It Take to Get a Reply From Support?

**It can vary, but usually expect a reply to your email within 24 to 72 hours. You may get quicker answers from the community forums.

**3. Does it Cost Money to Use Trust Wallet Support?

**No way, official support is free. Be careful of anyone trying to charge you for help.

**4. I Lost My Phone! How Do I Get My Wallet Back?

**This is where that **12-word recovery phrase** comes in. Use it to restore your wallet on a new phone. Keep it somewhere safe!

*

*5. Can Trust Wallet Freeze My Account or Get Back Stolen Money?

**Unfortunately, no. Trust Wallet is a non-custodial wallet, which means only *you* have control of your keys and your crypto. So, they can't step in.

**6. Why Is My Transaction Stuck?

If you set the gas fees too low, it'll take longer to go through. You can try speeding it up or just waiting for the network to be less busy.

**7. How Do I Add a Token That's Not Listed

**Go to **Settings > Wallet > Add Custom Token** and paste in the token's contract address.

*

*8. Is Trust Wallet Secure?

**It can be, as long as you keep your recovery phrase super safe and watch out for phishing scams.

**9. Can I Use a Ledger or Trezor Hardware Wallet With Trust Wallet?

**No, Trust Wallet is a hot wallet (always online), so it doesn't work with those.

**10. How Do I Update Trust Wallet to the Latest Version?

**Head to the **App Store (if you're on iOS)** or **Google Play (if you're on Android)** and update it like any other app.

**11. I Can't See My NFTs! Where Are They?

**Make sure you're on the blockchain network where the NFTs live, and you might have to add the NFT collection manually.

**12. Does Trust Wallet Work With Bitcoin?

**Yep, it supports Bitcoin, along with a whole bunch of other blockchains.

**13. How Do I Switch Between Networks?

Tap the network icon (usually in the top right) and pick the one you want.

**14. Can I Buy Crypto Right Inside Trust Wallet?

**Yes, but it's through other companies like MoonPay or Simplex, and they charge fees.

**15. What If I Send Crypto to the Wrong Address?

**Ouch. It's probably gone forever. *Always* double-check the address before sending!

**16. How Do I Set Up Fingerprint or Face ID Security?

**Go to **Settings > Security > Enable Face ID/Fingerprint**.

**. Why Isn't My DApp Connecting?

**Double-check you're on the correct network. If that's not it, try clearing the app's cache.

**18. Can I Use Trust Wallet on a Bunch of Different Devices?**

Sure, just import your wallet using that recovery phrase on each device.

**19. Does Trust Wallet Charge Extra Fees?**

Nope, but the blockchain networks *do* charge gas fees for transactions.

**20. How Do I Avoid Getting Scammed on Trust Wallet?**

*   *Never* give away your recovery phrase.

*   Make sure you're using official links.

*   Ignore private messages from anyone claiming to be support

.

**21. Can I Stake Crypto Through Trust Wallet?**

Yes, for certain coins (like BNB, Atom, and Tezos).

**22. My Account Got Hacked! What Do I Do?**

If you think your wallet is compromised, send your funds to a brand-new wallet right away. Support won't be able to get the funds back.

**23. Why Does My Trust Wallet App Keep Crashing?**

Update the app, restart your phone, or reinstall it (making sure you have that recovery phrase!).