**Trust Wallet Support: Your Guide to Staying Safe and Avoiding Scams**

So, you’re rocking Trust Wallet, which is great! It's a super tool to manage your crypto. But since it's a decentralized wallet, you are in charge in your security. And that also means we need to be extra cautious about scams. Lots of bad actors out there try to trick people by pretending to be Trust Wallet support to steal their stuff. This guide will give you the real info and help you get support the right way, dodging the scammers.

**Big Warning: Trust Wallet Scams Are Real!**

Before diving into how to get legit help, let's talk about the danger signs of a scam. These are super important, so pay attention:

? **Here's what Trust Wallet will *never* do:**

*   Text you first on Telegram, WhatsApp, or any social media platform. They won't reach out to *you*.

*   Ask for your 12-word recovery phrase. Seriously, never give this to *anyone*. It’s the key to your kingdom.

*   Call you up or offer live chat. That’s not how they roll.

*   Ask for access to your computer or phone. Nope, never gonna happen.

If someone does any of these things, bam! It's a scam. Block them and shout from the rooftops and report them right away.

**How to Get *Actual* Trust Wallet Support**

These are the *only* places to go for real Trust Wallet help. Make sure you stick to these:

1.  **Trust Wallet Community Help Center (Your Best Bet)**

 \[[https://community.trustwallet.com](https://community.trustwallet.com/)]

 *   Do a search. Someone else probably had the same issue, and the answer is already there.

 *   Ask a question. Real Trust Wallet people keep an eye on things.

 *   The community's pretty helpful. So other users might be able to share some insight as well.

2.  **Submit a Support Request**

 \[[https://trustwallet.com/support](https://trustwallet.com/support)]

 *   Find the Submit a Request button and give it a click.

 *   Tell them what’s up. Include your email, describe the problem in detail, and throw in screenshots if you have them.

 *   Chill out. It can take a day or three to get an email back.

3.  **Email (Use Sparingly)**

 ✉ **support@trustwallet.com**

 *   Only use this if you can’t find the answer in the Help Center.

 *   And remember: *never* put your recovery phrase in an email!

4.  **Social Media (For News, Not Help)**

 *   Twitter: \[@TrustWallet](https://twitter.com/TrustWallet)

 *   Facebook: [TrustWalletApp](https://www.facebook.com/trustwalletapp)

 *   Telegram: [t.me/trustwallet](https://t.me/trustwallet) (*Don’t answer random DMs!*)

 These are for keeping up with news and updates, not for getting personal help. And seriously, if someone messages you out of the blue on Telegram pretending to be Trust Wallet? Huge red flag. Ignore them.

**Quick Fixes: Try These First**

Before you go running for customer support, see if you can fix it yourself. This could save you some time. 

*   **Transactions Not Showing Up?**

 *   Go to a blockchain explorer.

 *   Are you on the right network?

 *   Try hitting refresh, or re-adding the token.

*   **App Keeps crashing?**

 *   Close the app completely.

 *   Wipe the cache.

 *   Reinstall the app.

*   **Funds gone?**

 *   Check the transaction timeline.

 *   Have you identified the agreement address?

 *   Try switching connections.

**Trust Wallet: Your Questions Answered (Plus, More Scam Warnings!)**

Here are some common questions people have, along with some extra scam alerts to keep you safe:

1.  **Is there a Trust Wallet phone number?**

 Nope! Any phone number you see online is a scam.

2.  **Does Trust Wallet have live chat?**

 Again, no. Scammers make fake chat things on phishing sites.

3.  **Can Trust Wallet freeze my funds?**

 Nope. You are the only authority in Trust Wallet.

4.  **How do I get my wallet back if I lose it?**

 Only with your 12-word recovery phrase. Guard that thing with your life!

5.  **Why is my transaction taking so long?**

 You probably set the gas fee too low so it is taking longer.

6.  **How do I add a token to Trust Wallet?**

 Go to Settings. Select wallet.

7.  **Is Trust Wallet secure?**

 Yes, if you keep the keywords to yourself, no one will take it.

8.  **Can I hook up a hardware wallet?**

 No, it only works with smartphones.

9.  **How do I make the app fresher?**

 Google Play or App Store.

10. **Why is my NFT gone?**

 Add the NFT connection agreement yourself.

11. **Can it handle Bitcoin?**

 It can do BTC, plus many more.

12. **I change connections, how?**

 Just at the very top of the right corner.

13. **Can I buy crypto in-app?**

 Yeah, via simplex etc.

14. **Oops, I sent to the wrong address what now?**

 Can’t undo it. Double-check addresses always before transferring.

15. **How do I use Face ID?**

 Settings, security. biometrics.

16. **What if my app keeps flatlining?**

 Clear cache, or erase install, whatever works.

17. **Can I use this thing on different phones?**

 Totally, just import with the secret words.

18. **What expenses am I required to pay with trust wallet?**

 Nothing more than gasoline expenses.

19. **I cannot find my wallet agreement info?**

 Go get coins.

20. **Is staking my cryptocurrency allowed?**

 That functionality is in place.