Change of plans? We know that cancel a journey can be stressful - especially when you are trying to get your money back. If you have booked a flight with Korean wind and require refunds, do not worry. This simple, step-by-step guide will run through all the things you should know about the Korean flight refund process.
What is the Korean Air Cancellation Policy?
The flight cancellation policy of Korea permits cancellation of flights and refunding, but on certain conditions. You are eligible for refund on unused or partially used tickets based on your ticket rent terms.
If your flight was booked through third-party or travel agency, you have to contact them directly to handle the refund process on your behalf.
Who Can Request a Refund?
Refunds can be requested by passengers who:
Purchased tickets directly from the Korean Air website, mobile app, or ticketing offices.
Hold tickets that are either completely unused or partially used.
Have valid documentation like the e-ticket itinerary, purchase receipt, and a valid photo ID.
If your flight was booked through third-party or travel agency, you have to contact them directly to handle the refund process on your behalf.
Where to Submit a Refund Request?
Refunds can be requested:
Online via the Korean Air website
Through the mobile app
By contacting customer service
Note: A $30 service fee applies to each refund, regardless of the fare class.
When Will You Receive the Refund?
Once your refund request is submitted, Korean Air usually processes it within 3 business days. After approval:
For credit card payments, the refund is credited back to the original payment method within 2–5 business days.
For cash payments, the refund is transferred to your bank account.
For award tickets (Skypass miles), the miles are returned to your account, but service and penalty fees may still apply.
Why Does the Refund Fee Vary?
Refund fees depend on:
Whether your flight departs or comes in Korea
Rent type (economy, business, etc.)
The date of the refund is requested
Outbound flights from Korea often have different penalty fees than inbound ones. Always review your fare rules carefully.
Final Thoughts
Knowing how to save you time, money and trouble by working Korean Air's refund policy. Whether you are canceling due to an emergency or change of plans, understanding the process makes things very easy. Work quickly, prepare the correct documents, and use appropriate channels to easily request your refunds.
