QuickBooks users can use multi-user mode to work with multiple people. However, in this mode, you can sometimes face QuickBooks error H101 or QuickBooks error H505 when you open the company file or switch to multi-user mode. This error could prevent you from accessing the file and appears when something prevents the multi-user connection between the server and the workstations, usually due to the activation of the Host Multi-User Access option on the workstations. This feature should be activated solely on the server that hosts the company file. This mistake commonly arises from improper configuration settings, although other factors may also be responsible.
You can dial this 1.855.738.2784 and talk to our QuickBooks professionals if you need assistance in resolving QuickBooks error code H101.
Reasons For QuickBooks Error Code H101
You can not use multi-user mode and get error H101 due to these reasons:
- File corruption or data damage.
- Incorrect hosting configuration
- Misconfigured firewall or security software
- Damaged.ND files
Solutions To Fix QuickBooks Error Code H101
When QuickBooks does not let you enable the multi-user mode feature, follow these solutions.
Solution 1: Review your hosting settings
Step 1: Check your workstation’s settings
- You can do these checks before opening the files.
- Open any workstations showing errors.
- Launch QuickBooks
- Navigate to the File menu.
- Hover over Utilities.
- If you see Host Multi-User Access, proceed to the next workstation. Don't do anything here.
- If you see Stop Hosting Multi-User Access. Select it
- Repeat these steps at each of your shared computers.
- Lastly, check for the error.
Step 2: Check Your Server Settings
- Open your server computer.
- Reset your hosting settings.
- Open QuickBooks (server computer.)
- Navigate to the File menu.
- Hover over Utilities.
- Select Host Multi-User Access.
- Repeat the process. Then, choose Stop Hosting Multi-User Access to reset multi-user mode.
- Repeat the process again.
- Select Host Multi-User Access.
Solution 2: Recreate Transaction Log and Network Data Files
The Transaction Log (.TLG) and Network Data (.ND) files help QuickBooks access the company file over a network. If these files are missing or damaged, you might get the H101 error. To fix this, you can recreate these files by renaming them. Here’s how:
- Go to your company file folder.
- The default location is this: C:\Users\Public\PublicDocuments\Intuit\QuickBooks\Company Files.
- Find the .TLG file (company_file.qbw.tlg).
- Right-click on the .TLG file.
- Select Rename.
- Do the same for the .ND file.
- First, locate it in the same folder.
- Then, right-click and select Rename.
- Rename it properly.
- Lastly, check for the error.
Conclusion
We have discussed several reasons for QuickBooks error H101 and the solutions to fix it in this blog, you must follow the steps carefully and if you encounter the error again, call us for help.
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