You know how it feels to be stressed before an appointment and not even be able to find the right building?   Yes.   We all know what it's like.   That's why Blue Dot Wayfinding devices were created: to help people get around vast, confusing environments like hospitals and airports.
  But here's the thing: even the best technology for getting about inside may not work.   What happens next?   People become furious, staff gets a lot of calls, and that smooth computerized solution suddenly appears like a pain in the neck.
  Let's talk about the common flaws that Blue Dot Wayfinding systems have and, more importantly, how to fix them.

  When the Blue Dot   It simply disappears.

  People probably say this the most often.   When they start the app, they don't see a blue dot that shows them where they are. Instead, they see nothing.   Or worse, a dot that is utterly inaccurate (congratulations, you're in the parking garage when you're actually in the lobby).
  Most of the time, this is because of issues with positioning technology.   Blue Dot systems can figure out where you are by using a combination of GPS, Wi-Fi, Bluetooth beacons, and sometimes even geomagnetic location.   The whole gadget stops operating if any of those signals are weak or not set up correctly.
  The answer is?   Start with the basics.   Check that Bluetooth is turned on.  A lot of people skip this step.   You also have to switch on location services.   If you're in control of the system on the backend, check to see that your Bluetooth beacons are working and that their batteries are not dead.   Yes, they need to be cared for.   They aren't magic.   Also, check that your Wi-Fi doesn't have any dead places where you need it the most.

  The Route Takes You on a Wild Goose Chase

  You constantly follow the blue dot, but it leads you through a door that is locked, across a construction site, or into what appears like a janitor's closet.   Not good.
  This happens when the digital map doesn't match the real world in your neighborhood.   Changes may have been made, but the system may not have been updated.   There could have been a short stoppage that wasn't noted.   Or, and this occurs a lot, the routes weren't tested sufficiently before they were put up.